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Terms & Conditions

This Agreement covers all sales of products through the website "www.vsisters.gr" of the company with the distinctive title "Vsisters".

By using our site, you agree to the following terms, which you should read carefully:

You are free to use www.vsisters.gr according to the law and good manners.

You are solely responsible for the contents of this transaction. Www.vsisters.gr does not exercise any kind of correction or intervention in the data you transfer.

You must fill in the fields correctly in the online contact forms.

The use of the site of www.vsisters.gr is subject to Greek and international laws and you agree not to use our site in order to violate these laws.

All members, associates, employees, management and other associates of www.vsisters.gr are not responsible for anything that arises from third party members who use the site of www.vsisters.gr.

Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the terms expressed in this text, without exception.

If a user does not agree with the terms, he must refrain from using the online store and from any transaction with it.

Sending your order means acceptance of this contract and all its terms.

The service information provided on the website is accurate without prejudice to any technical or typographical errors that cannot be predicted or have occurred unintentionally or as a result of the application shutdown or due to force majeure.

In no case can we guarantee the uninterrupted and error-free operation of the website.

We are not liable to customers / users for damages that may arise from the termination of access to the application for technical reasons or from problems and difficulties, which may affect or prevent or suspend its operation and the submission or execution of electronic orders.

We reserve the right to deliver orders in cases of force majeure.

The photos of the products are indicative and do not faithfully depict the final product.


Obligations of the customer

You are responsible for the appropriate choice of product, as well as for the telephone and postage costs for the communication with www.vsisters.gr, if any.


Terms of order through www.vsisters.gr

When you ship your order, a message appears stating "Your order has been successfully placed. You will receive a confirmation email shortly. " Once you receive the confirmation email, your order is already in production.

- Change or cancellation after sending the order is not accepted electronically. You should contact the competent department of cancellations - corrections at 2105311524.


Returns Policy

You have the right to return an item within 8 calendar days from the day of receipt of your order, for the following reasons:

1) The product is different from the one you ordered

2) The product is in a size that does not fit you

3) The product is defective In case you want to return a product, please contact the online store that is responsible at info@vsisters.gr or 2105311524, stating your order number, the product or products you want to change and the reason for their change.

Changes to the product will not be accepted unless you contact the relevant department of the online store.

1) We only accept returns of products that have not been worn and have their labels still attached. Returned products that look dirty, worn, folded out, threaded fabrics, makeup stains, and so on, will not be accepted. You must take the necessary measures to ensure that the returned goods arrive in exceptional conditions. To avoid your own inconvenience, we recommend that you carefully check the condition of the products and the intact packaging, in order to identify any defects during the delivery of your order. If you find a defect, you must contact us the same day or the next business day.

2) No intervention has been made on the product.

3) The product has not been worn beyond the test.

4) Items changes in discount or offer are not changed after the end of discounts and offers. 5) In case you buy a product on offer we can not refund your money, but you can replace it with a different product (products).

6) Returns are also not accepted for offer products (for example, BUY 1 + 1 FREE, Get 2 for half price, etc.)

7) Purchases made with a gift card, coupons or sent as gifts can be exchanged for other products but can not be redeemed for cash.

8) Returns take about 7 days to complete. Returned products are your responsibility until you deliver them. Make sure they are properly packaged and that they cannot be damaged during transport. Return shipping is the responsibility of the customer.

9) Refunds are only made if you receive a defective product.


Change-Cancel an order

You can change or cancel your order at no charge, if your order is not ready for shipment, by calling the customer service department at 2105311524. In case you have prepaid the amount of the order, the full amount will be refunded to the account of your choice. In case the order has been placed for shipment, no refund will be given. There are no refunds on the swimsuits, only changes in number.


Cases of force majeure

Www.vsisters.gr is not responsible for delays in the execution of the order (including delivery) due to cases that can not be attributed to the fault of www.vsisters.gr or due to force majeure and will be entitled to an extension of time for execution .


Copyright

All contents of the site (including texts, graphics, images, photos and software) are the intellectual property of www.vsisters.gr and are protected by Greek and international law. Any copying, reproduction and retransmission of the material without the written permission of the company is prohibited.


Privacy

Your personal data that you provide to us is used by us exclusively to process your order or to answer your question. We consider the applications you complete and the email you send to be confidential. We do not transfer their contents except to the directly interested recipient and to the law, if requested.

Www.vsisters.gr does not sell, rent or in any other way provide personal data submitted by its customers to third parties.

However, if you give us a fake email address or try to take someone else's place when posting information online, all the information - as well as the IP address - will be part of any investigation.


Secure Transactions

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.


Newsletters

The newsletters that the visitor / user of the site receives by registering in the mailing list are the intellectual property of www.vsisters.gr and are therefore protected by the relevant provisions of Greek law and international conventions.

Www.vsisters.gr reserves the right not to register a person in the list of recipients or to delete him from them.

The company may keep a record of the recipients' email addresses for sending other informational messages in addition to the newsletters unless the recipient so wishes.


Limits of business responsibility

By using the site, you completely agree that the use is at your own risk. Www.vsisters.gr makes every effort to provide a high quality service but we can not guarantee that there will be no interruptions or errors.

Any reference or link to another site is provided for your convenience and we are not responsible for the content, products and services provided (advertising or sale) on these sites.

Product photos are indicative and colors may vary due to the resolution and screen settings of each user.


Modification of terms

Www.vsisters.gr reserves the right to modify or renew the terms of use of the site and the terms of transactions. The modification or renewal will take effect as soon as this text is notified of any change.